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Excellent

Heinen & Associates

4.9

Based on 35 reviews

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Al S.

I went there for my insurance needs. They are very helpful and made sure I received the insurance I needed. They are very professional.

Response from the owner: Thank you!

Efrem Capetillo J.

Trustworthy, is anything else necessary

Response from the owner: Thank you!

Float D.

Helped out quickly! Thanks for everything!

Response from the owner: Happy to help you! Thank you for your business!

Alli O.

Great place! They were able to cut my insurance in half from my previous place of insurance! Customer service was great Lauren was very helpful with everything I needed.

Response from the owner: We were happy to help you! Thank you for your business!

Autumn

Got us in right away! Professional & fast!!

Jim K.

Mitch and all the associates are always a pleasure to work with. They truly "know you" and are familiar with your insurance needs.

Response from the owner: Thank you! Mitch does a great job!!

Daniel T.

I've had the pleasure of knowing Lori and the staff at Heinen & Associates for over 10 years and they have been AMAZING.I've saved a ton of money over the years while gaining better coverage for my residence and auto.Any time there's a question, they answer immediately, or put you in touch with someone who has the answer.Any time there's an issue, they'll get it remedied quickly and make sure you're in good hands.If anyone's looking for any type of insurance. I'd highly recommend going here for any needs. Using online companies to pick policies for you can be quite costly in terms of time and money.Heinen & Associates will steer you in the proper direction and explain why it's the best fit for you so you know what you're getting for your money.

Response from the owner: Thank you. We appreciate your business!

David B.

Jeff my rep is very professional and he gets back to you ASAP,I think this will be our 10th or 11th and we have no problems,if you are looking for a great company to work with,this would be the only place to look.David Bray

Response from the owner: Thank you! Jeff does a great job.

Colleen H.

Heinen & Associates has been a valued partner for years. We've received quick, professional service from our representative, Jeff Lorenz.

Response from the owner: Thank you! We appreciate what Jeff does.

Roger M.

Their not dependable

Response from the owner: I'm sorry you feel that we are not dependable. I left several messages and hadn't heard back from you. If you would like to call our office and ask for Lori Heinen TenDolle, I would like to hear from you directly to better understand your experience and make sure this never happens again. Thank you.

Dawn S.

I have been with Heinen and Associates for years. They are consistent and reliable.

Laurie H.

Best agency to work with.

Scott J.

I have been a customer of theirs for over 30 years, they have provided excellent service that entire time. Hope to be with them for another 30 years.

Thomas F.

Over 25 years with Heinen & Associates and I wouldn't wait to have my insurance needs handled anywhere else. Thanks

Brendon D.

Friendly, responsive service whenever we've needed it. Great at explaining our coverage and walking through what coverage is best for us.

Cindy Z.

ABSOLUTELY amazed at how well we have been treated. We switched from a different agent and carrier less than a year ago and we received excellent service. All my questions were answered in a timely fashion. My agent is always willing and able to help and works around my work schedule to accommodate my needs.
Would highly recommend to any looking for great service and products!!

Heather V.

Great company..very Happy

Denise K.

We have been with Heinen & Associates for years, always had good service and quick replies to our questions.

Jim K.

Great! Took care of our auto,home and camper needs.

Randy S.

Did a great job shopping rates and my sales rep has great follow up

Annette J.

Jeff Lorenz is awesome. Have had the best experience with all the claims we had to submit

Curt B.

Jeff Lorenz put together a great package for us. Great agent. Great company.

SUZZETTE C.

I have been with Heinen and Associates for over five years now and have had a unbeatable policy match. I would never consider switching. The staff is always helpful and friendly. I would definitely recommend this agency.

Alexandrea A.

I've been going through Bruce Christenson for about 5 years for home and auto insurance. I haven't had any complaint, Bruce is reasonably responsive, but a disclaimer--we haven't had any claims in that time.