Outstanding customer service. They always go the distance for their customers while making them feel like they are family. I have been an extremely satisfied customer for many, many years and highly recommend them for anyone in need of insurance coverage.
Friendly, responsive service whenever we’ve needed it. Great at explaining our coverage and walking through what coverage is best for us.
Very Responsive and helpful agents.
Did a great job shopping rates and my sales rep has great follow up.
I have been with Heinen and Associates for over five years now and have had an unbeatable policy match. I would never consider switching. The staff is always helpful and friendly. I would definitely recommend this agency.
I’ve been going through Bruce Christenson for about 5 years for home and auto insurance. I haven’t had any complaint, Bruce is reasonably responsive, but a disclaimer–we haven’t had any claims in that time.
We have been with Heinen & Associates for years, always had good service and quick replies to our questions.
Jeff Lorenz is the best!
Over 25 years with Heinen & Associates and I wouldn’t wait to have my insurance needs handled anywhere else. Thanks.
Never had an issue Always receive prompt call backs with any questions. Also reasonable rates
ABSOLUTELY amazed at how well we have been treated. We switched from a different agent and carrier less than a year ago and we received excellent service. All my questions were answered in a timely fashion. My agent is always willing and able to help and works around my work schedule to accommodate my needs. Would highly recommend to any looking for great service and products!!
I have been with the agency for many years and they are very friendly to work with.
Great rates and fast communication. We are going on 5 years with them and they have always had the most cost effective plans for us including home and auto. Easy to get a hold of and easy to find answers from. Highly recommended!
Could not be more pleased with our coverage over the many many years with them. Always available whenever needed.
Jeff Lorenz is awesome. Have had the best experience with all the claims we had to submit.
I would Highly Recommend Jeff Lorenz and Jerry Heinen & Associates. I have been with Jeff for 20 years and have nothing but great service, trust, and communication from him. It’s been and continues to be a great experience!!!
Heinen & Associates have been helping us with insurance for years for both our personal home and our rental properties. Great customer service and rates.
I have had very positive experiences with Heiden & Associates throughout the past 10 years.
Very responsive to any coverage issues that we have questions about.
Reduced our rates dramatically!
Great auto and house insurance coverage and great service on claims.
I’ve been a client for over 25 years – no complaints whatsoever!
Great company, very happy.
Jeff Lorenz put together a great package for us. Great agent. Great company.
Great! Took care of our auto, home and camper needs.